Q&A

【Bathing / Baths】
Do you have a stop-in bath?
General customers can also take a bath (one-day hot spring).

Open Hours, 11:00 to 16:00 (Last reception 15:00)
Price: 700 yen for junior h…Continue reading
【Meals / Restaurants / Bars】
There is no breakfast picture, what kind of breakfast is it?
Breakfast is now offered as a single meal
【Hotel / Guest rooms】
How many people can stay in the largest room?
The largest room in this facility is a 36m2 Japanese-style room.
This room can accommodate up to 8 people.
Please enjoy your stay with us,…Continue reading
【Banquet rooms / Conference rooms】
Do you have a banquet / meeting room?
This facility accommodates a small number of people from large banquet halls (capacity: 102 people), meeting / banquet hall “Hotaka” (capaci…Continue reading
【Hotel / Guest rooms】
Are there rooms for barrier-free guests?
Only one room but there is a barrier-free rooms. If you wish, please contact us by phone.
【Pets】
Can pets stay together?
Sorry, but this facility does not accept pets.
【Access / Parking】
Do you have any advice for a reasonable sightseeing?
Unlimited rides in sightseeing spots in Matsumoto from Alpico Kotsu
We sell Matsumoto One Day Pass.
Matsumoto One Day Pass, you can enjoy a…Continue reading
【Access / Parking】
Please tell me about public transportation
20 minutes by bus bound for JR Matsumoto Station / Asama Onsen(360 yen)
There is a mix of departures from Matsumoto Station Castle Exit Ojog…Continue reading