Q&A

【Access / Parking】
Please tell me about public transportation
Take the bus bound for Asama Onsen from JR Matsumoto Station (approximately 30 minutes).(360 JPY)
The bus stop is Matsumoto Station Castle E…Continue reading
【Bathing / Baths】
Do you have a stop-in bath?
General customers can also take a bath (one-day hot spring).

Operating hours: 11:00 to 15:00(Last reception 14:00)
Price: 700 yen for juni…Continue reading
【Access / Parking】
Do you have any advice for a reasonable sightseeing?
A ticket is on sale that allows unlimited rides on buses within Matsumoto city for 24 hours and also includes admission to Matsumoto Castle …Continue reading
【Meals / Restaurants / Bars】
There is no breakfast picture, what kind of breakfast is it?
Breakfast is now offered as a single meal
【Hotel / Guest rooms】
How many people can stay in the largest room?
The largest room in this facility is a 36m2 Japanese-style room.
This room can accommodate up to 8 people.
Please enjoy your stay with us,…Continue reading
【Banquet rooms / Conference rooms】
Do you have a banquet / meeting room?
This facility accommodates a small number of people from large banquet halls (capacity: 102 people), meeting / banquet hall “Hotaka” (capaci…Continue reading
【Hotel / Guest rooms】
Are there rooms for barrier-free guests?
Only one room but there is a barrier-free rooms. If you wish, please contact us by phone.
【Pets】
Can pets stay together?
Sorry, but this facility does not accept pets.